Shipping policy

Shipping Policy — The Aurabeauty

At The Aurabeauty, we are committed to delivering your beauty essentials safely and promptly. Please review our shipping policy to understand how we handle your orders.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive an email confirmation once your order has been dispatched.

Estimated Delivery Time

Standard delivery across Pakistan takes approximately 5–7 business days from the date of dispatch. Delivery times may vary depending on your location and courier availability. Remote areas may experience slightly longer delivery times.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order weight. We occasionally offer free shipping promotions — keep an eye on our website and social media for updates.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery through our courier partner's website.

Delays & Issues

While we strive to meet all estimated delivery timelines, delays may occasionally occur due to unforeseen circumstances such as weather conditions, courier disruptions, or high order volumes. The Aurabeauty is not responsible for delays caused by third-party courier services. However, we will do our best to assist you in resolving any shipping issues.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately with your order number and photographic evidence. We will work with the courier to resolve the issue as quickly as possible.

Contact Information

📧 Email: support@theaurabeauty.shop 🌐 Website: www.theaurabeauty.shop 📍 Pakistan